Cancellations and Returns


Cancellations

In case you want to cancel an order please email us at info@adukale.com. Please mention the order number and the reason for cancellation in the email. We will be able to cancel the order as long as it is not shipped. Unfortunately, we won't be in a position to cancel once the order is shipped and the same will be notified to you via email. Once the order is cancelled, we will issue a full refund for the same. The refund will be made in the same method that the payment is received, within 10 working days from the date of cancellation of order

Returns

Unfortunately we do not accept any returns. We pack your products with utmost care to ensure that there are no leakages or breakages. In the rarest of rare cases if you are still not satisfied with the products you have received we would be very keen to understand your concerns and look at appropriate action. However, if the product you receive is faulty, or incorrectly supplied, we will initiate the return process once we receive the order number and photographic evidence of the faulty product within 24 hours of product delivery. You can reach out to us at info@adukale.com or you can call us on +91-9980991898/+91-9900884029 with the required information